Girl Scouts Reviews

Girl Scouts has an overall rating of 4.6 based on 27 reviews. Customer feedback on Girl Scouts is mixed: Girl Scouts reviewers highlight positive aspects like wide selection of Girl Scout merchandise, easy online ordering process, helpful customer service, and fast shipping, which strongly appeal to parents of Girl Scouts, troop leaders, and Girl Scout supporters. However, Girl Scouts is often criticized for its higher prices compared to other retailers, occasional stock issues, website navigation challenges, and limited international shipping options.

4.6/5.0

27 reviews

5 Stars

20

4 Stars

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4

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1 Star

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All Girl Scouts Reviews (27)
wilma-King
May 11, 2026
"Good quality, even with a last-minute order"
I ordered a hoodie and a few patches from girlscoutshop kind of in a rush, so I was just hoping everything would show up looking decent. i was happy with the quality. The hoodie is soft without feeling cheap, and the patches looked clean with no loose threads or anything. Shipping was fine too, nothing amazing but no issues. My daughter has already worn the hoodie a bunch, and it still looks good after being washed
Jimmie-martin
April 28, 2026
"Super Easy Ordering"
Ordering was really straightforward, checkout loaded without any problems, and my confirmation email came through right away. Everything went smoothly, so I’d definitely use this again.
tracy_Xiong82
April 26, 2026
"Fair Prices and a Nice Surprise"
I thought the prices were really fair, and I ended up getting more than I expected. If you’re on the fence, I’d say give them a try — it felt like a solid value and a good find to share with others
willie.Metcalfe
April 21, 2026
"I placed an order on girlscoutshop.com and then..."
I placed an order on girlscoutshop.com and then realized I’d picked the wrong item. I reached out quickly, and they were able to cancel it without making it a big deal at all. The refund info was really clear too. it was nice dealing with a shop that doesn’t make cancellations so stressful.
Janet_hilderbrandt98
April 08, 2026
"It was okay overall, but something felt a…"
It was okay overall, but something felt a bit off to me. I wouldn’t say it was bad, exactly, just not quite what I was hoping for. It did the job, but I noticed the downsides more than anything else.
stanley1990
April 03, 2026
"Made our troop order simple and fair"
We needed to place a bulk order for our troop, and this made the whole process quick and easy. No stress, no confusion, and everyone was able to get what they needed fairly.
hello_norma273
March 31, 2026
"I used their badge placement guide for my..."
I used their badge placement guide for my daughter’s vest, and it was easy to follow. It helped me figure out where everything should go, though I do wish the photos were a little bigger. Other than that, it was really helpful
Melaine_chesnut00
March 28, 2026
"Sizes were right on"
I ordered a vest and a few uniform pieces for my daughter, and everything fit the way I expected. I was a little worried the items might run small, but the sizing was accurate. It definitely made ordering online less stressful and saved me from having to deal with returns or exchanges.
janice.Gates
March 27, 2026
"Everything Was There, Just a Bit Late"
My order took a little longer to arrive than I expected, but to be fair, everything I bought was in the box and there weren’t any mixups. I think it’s only decent to give credit where it’s due, the order was correct, even if the wait was a bit annoying...
miguelrandall8670
February 20, 2026
"Honestly, I Was Shocked How Fast It Showed Up"
I ordered a few Girl Scout items and fully expected to be waiting around forever, but nope, they showed up way faster than I thought. I got the tracking info super quickly too, which felt like a small miracle. Everything went smoothly, no issues at all, and I’m way happier about this than I probably should be.
victorwelker8986
February 20, 2026
"Arrived in Good Shape"
The packaging was clean and there weren’t any dents or damage that I could see. Everything looked fine on arrival, though if anything turns out to be wrong inside, I’d definitely expect some kind of compensation or support.
RobertDelapaz
February 04, 2026
"Refund was fine, just a bit slow"
I ordered a few things and ended up needing to return one of them. The refund did come through, so that part was "fine," but it took longer than I thought it would and I had to follow up once. Customer service did get back to me, just not exactly "quickly." Overall, it wasn’t a bad experience, but the return and refund process could definitely be smoother
hello_dale661
February 03, 2026
"Easy exchange"
I had to exchange my order and it was totally fine, everything went smoothly and I didn’t run into any problems at all so I was happy with how easy it was.
CatherineCobb_11
February 01, 2026
"Just the right amount of emails"
I signed up expecting my inbox to get hit with a ton of messages, but it’s actually been chill. They send updates often enough that I know what’s going on, but not so often that I’m rolling my eyes and unsubscribing. it’s one of the few email lists I’ve stayed on without even thinking about it
john_Floyd89
January 27, 2026
"Login has been reliable every time"
I’ve shopped on girlscoutshop.com a handful of times now, and the login has been smooth every single time. In the past, I’ve dealt with sites that constantly make me reset my password or randomly forget my saved info, so it’s been nice not having that issue here.

I can sign in quickly, my account details are still there, and I don’t get kicked out while I’m browsing. It’s a small thing, but when you’re just trying to place an order, having the account work the way it should makes the whole process a lot less frustrating...
merle_Gonzales83
January 22, 2026
"Cute options, but a bit mixed"
There are lots of cute options, and I definitely found a few things I liked. At the same time, I felt a little unsure about some of the choices, so it wasn’t a total win for me. Still, if you like browsing for fun styles, it’s worth checking out.
Ramon-ramos
January 20, 2026
"Checkout Was Easy, But Browsing Took Time"
so the site worked fine overall, but it took me longer than I expected to find the right badges and sizes. The menus felt a little crowded, which made browsing a bit frustrating, but once I found what I needed, checkout was easy enough.
anissatarr3644
January 08, 2026
"I ordered online for pickup at my local..."
I ordered online for pickup at my local council shop. The staff were friendly, so I can’t really complain too much, but the order did take longer than I thought it would. Maybe I was just expecting it to be quicker, but it felt a bit slow. Also, one of the badges was missing from the order, which was a little annoying.
hello_martha387
January 07, 2026
"Pretty easy to use on my phone"
I tried it on my phone and it loaded quickly, which was nice. Checkout went through without any issues too. Overall, I’d say it’s worth trying if you prefer shopping on mobile...
GIMBEL
January 04, 2026
"Pretty fair shipping overall"
I think the shipping price was totally fair, or at least it felt that way to me. There weren’t any surprise fees at checkout, which I always appreciate because that can get annoying fast

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